1. Overview
Chaiwing Hsiao PC ("we," "us," "our") respects your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding that information.
2. Information We Collect
- Contact details (name, phone number, email, address)
- Health and dental treatment information
- Insurance and billing information
- Appointment scheduling details
3. How We Use Your Information
We use your information to provide dental care, schedule and confirm appointments, process billing and insurance, and communicate with you about your treatment.
4. We Do Not Sell or Share Your Information
We do not sell, rent, or share your personal information — including your phone number — with third parties or affiliates for marketing or lead generation purposes. Your information is used only to provide and manage your dental care.
5. SMS Messaging Terms (10DLC Compliance)
By providing your phone number, you consent to receive SMS text messages from Chaiwing Hsiao PC, such as appointment reminders and account notifications. Message frequency varies. Message and data rates may apply.
- Opt-out: Reply STOP at any time to stop receiving messages.
- Help: Reply HELP or contact us using the information below.
- SMS opt-in information is never shared with third parties or affiliates for marketing purposes.
- Carrier and network delays or failures are outside our control; we are not liable for undelivered messages.
6. Data Security
We use reasonable safeguards to protect your personal information from unauthorized access or disclosure.
7. Changes to This Policy
We may update this policy periodically. The current version will always be posted on our website.